Early in my career as a team lead, I made a near-fatal communication mistake. Instead of meeting with a key client face-to-face to discuss a sensitive issue, I fired off a lengthy email – and promptly watched as the misunderstanding snowballed.

In the journey of personal and professional growth, we often encounter “giants”—challenges that seem insurmountable at first glance. The movie “Facing the Giants” provides a powerful metaphor for this concept through its iconic “Death Crawl” scene. This scene beautifully illustrates the uncertainty and difficulty we often experience when facing life’s challenges. Achieving a goal is a significant milestone, but it’s not the end of the journey. To ensure continued success, it’s essential to keep pushing forward. By embracing the “Facing the Giants” analogy, you can transform challenges into opportunities for growth and ensure that success is not just a one-time event but a continuous journey.

Running a small, service-based business isn’t for the faint of heart. You’ve been at it for at least a couple of years, you’ve grown a team of employees, and you’ve survived the initial chaos of startup life. But now you’re feeling stuck—plateaued in your revenue,...